Email Questions
- [ ] Back Button
I discovered that there isn't an option to add a back button because the payment screen is interfacing on the Stripe platform. However, there is a "Cancel" button that will do the same thing.
[ ] Pay what you will
There is a scam that involves multiple small donations. (I assume it involves testing stolen credit cards.) That being said, this happened to us and now our Stripe account does not have the option to pay what you want... (I'm trying to straighten it out)
We can however, create low/no cost tickets for this performance. As of now, if you select Thursday, you can choose $0, $1, and $5 options.
(I'm assuming we'll get rid of the $0, but I added it to test)
- [ ] Is there a way for people to get a ticket at the door on the night of a performance?
Yes. They can purchase tickets with their smart phone at islandtheatre.org/tmpftickets
If we want to have someone with the Square Card reader/Taking cash, that works too. We just won't have their data in our spreadsheet.
- [ ] How do we know when we are Sold Out?
This would be easy to set a max number of ticktet to sell if we had one type of ticket for one performance. However, because we have 6 types of tickets over 4 performances, it's more complicated. Let's talk about this at the board meeting.
- [ ] We definitely need a way to know how many people attend each performance.
Yes, I will share a spreadsheet with real time info.
- [ ] Also need a total of money collected each performance.
Yes, I will share a spreadsheet with real time info.
- [ ] Does this mean that the Ticket Taker has to scan every ticket with their phone? Last year we just had to glance at the ticket on the patron’s phone. It seems like the need to scan every ticket could create a logjam at the entrance.
The system can be exactly like last year - manually check names off of a spreadsheet. Or we can scan their ticket. Either way (or both together) will work.
- [ ] Will we be marking people off on a list again or is that no longer necessary?
This is no longer necessary if we decide to scan tickets.
- [ ] Does the scanned ticket show which performance they have a ticket for?
Yes, their tickets will show the performance day. And we will have date info on our phone after we scanned their tickets as well.
- [ ] A print out or electronic list of totals that would be awesome.
Yes, I will share the spreadsheet link with the real time data (Google Sheet) so we can view digitally or print out.
- [ ] Update Picture
Picture has been updated.
Ticket Purchase Workflow
If you want to test it out, click the button below. Enter 42s (like in the video) for the credit card number.
Ticket Taker Workflow
To try this out, just open your camera app on your phone, point at your ticket and click the link that appears below the QR Code.
Let me know if you have any questions.